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Ishikawa diagram
Leadership Business

Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa) are causal diagrams created by Kaoru Ishikawa (1968) that show the causes of a specific event. Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify these sources of variation. PowerPoint, 9 pages.

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Problem solving tools
Leadership Business
Tools help you to ask right questions and find the root cause. And make easier to solve the problem. This package includes Nominal group technique, Th